Privacy Policy 

Last Updated: 14 January 2026

1. Who we are

Solar PV Charging (“we”, “us”, “our”) is committed to protecting your privacy and handling your data transparently. Our website address is https://solarpvcharging.co.uk For any privacy-related queries, contact support@solarpvcharging.co.uk

2. What Data We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, address (when you submit a contact/quote form or request support)
  • Technical Data: IP address, browser type/version, device information, operating system, and usage data (via cookies and analytics)
  • Communication Data: Any correspondence you send to us (e.g. emails, support requests

3. How We Use Your Data

Your data is used to: 

  • Respond to enquiries and provide quotes/services
  • Manage customer support and aftercare
  • Improve our website and services 
  • Comply with legal obligations
  • Send service updates or marketing (if you opt-in)

4. Cookies & Tracking

Our website uses cookies, including those managed by the Avada theme’s built-in cookie consent system. Cookies help us:

  • Enable site functionality
  • Remember your preferences
  • Analyse website usage (Google Analytics or similar, anonymised)

5. Sharing Your Data

We do NOT sell your data. We may share it with:

  • Service providers (e.g. website hosting, analytics) under strict confidentiality
  • Law enforcement/regulators if required by law

6. How We Store & Protect Your Data 

  • Data is stored securely on UK/EU-based servers and trusted providers compliant with UK GDPR
  • We implement security measures to prevent unauthorised access, loss, or misuse
  • Data is retained only as long as necessary for the purpose collected

7. Your Rights

Under UK GDPR, you have the right to:

  • Access, update, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the ICO (Information Commissioner’s Officer)

To exercise your rights, email: support@solarpvcharging.co.uk 

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately. 

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page. 

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@solarpvcharging.co.uk